Terms of sales

TERMS OF SALES

These conditions of sale are concluded, on the one hand, between the company SASU LES CYPRES located: 89 rue de Lorraine, La Côte Olie, 88190 GOLBEY, operating under the name https: //www.hotel-atrium .com and on the other hand, by any natural person hereinafter referred to as "Customer" wishing to purchase a product via our catalog accessible on the internet.

Article 1: Fields of application and acceptance

These conditions of sale aim to define the contractual relations between SASU LES CYPRES and the Customer, whether the buyer is a professional or a consumer. The acquisition of an item through this merchant site implies unreserved acceptance by the Customer of these general conditions of sale. SASU LES CYPRES reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the Customer's order.

Article 2: The products

SASU LES CYPRES informs that it is not the manufacturer of the items presented on the site. You will find on the site https://www.hotel-atrium.fr for each product, a product sheet containing all the characteristics of the product. You thus have the possibility of knowing, before the final validation of your order, all the essential characteristics.

Article 3: The Prices

The prices appearing in the catalog are prices including all taxes in euros taking into account the VAT applicable on the day of the order, any change in the rate may be reflected in the price of the products or services. SASU LES CYPRES reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include the costs of order processing, transport and delivery as long as they take place in the geographical areas provided below.

Article 4: Orders

Orders are effective from the receipt of payment notice on the date of validation of payment by the competent banking institutions for bank cards. For reasons of limitations of bank fraud, SASU LES CYPRES may ask the customer to provide documents justifying the identity of the customer, SASU LES CYPRES reserves the right to cancel or refuse any order from a customer with whom it There is a dispute relating to the payment of a previous order.
The buyer, who wishes to buy a product or a service, must:

  • Fill out the identification form on which he will indicate all the requested contact details or give his customer number if he has one
  • Complete the online order form giving all the references of the products or services chosen
  • Validate your order after checking it
  • Make the payment under the conditions provided
  • Confirm your order and payment

The confirmation of the order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will email confirmation of the order recorded.

Article 5: Availability

SASU LES CYPRES will do its utmost to satisfy customer requests and fulfill orders for products from the latter. If a product is not in stock or its delivery is delayed, you will be immediately informed by email or phone.

Article 6: Shipping and delivery costs

Shipping costs

The amount of shipping costs, including packaging and shipping costs, is the responsibility of the Customer. They are invoiced in addition to the selling price of the products, on the basis of the Colissimo service of La Poste. The package will be delivered by Colissimo to France, with tracking but distribution without signature from 6.60 Euros. Please note, by choosing this delivery option, and in the event of loss or damage, the Post Office provides 23 Euros per kilo.

Delivery time

The ordered product is processed and shipped within 48 / 72h hours. Delivery times vary from 24/72 hours for France, 4 to 6 days for Europe and 5 to 10 days for DOM TOM. Packages are shipped from Monday to Friday. They are delivered by the postal circuit, Colissimo with tracking number, to the address appearing on the order form. SASU LES CYPRES is not responsible for the possible loss of packages by the Post Office.

Article 7: Payment for products is made when ordering

PayPal a secure online payment service that allows you to pay for purchases, receive payments, or send and receive money. To benefit from these services, you must provide various contact details to PayPal, such as your credit card number.

Article 8: Guarantee

All the products supplied by the seller benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made by post.

Article 9: Withdrawal and Return

In accordance with the legislation governing mail order sales in force for online sales, the customer, non-professional individuals, has the option of returning any item to us within 14 days of the delivery date, being fully refunded the price of the item concerned, including shipping costs. However, items that do not correspond to your expectations must be returned to us in perfect condition, suitable for resale. The remaining return costs are the responsibility of the customer, on the other hand SASU LES CYPRES sends you a new size or another article free of charge. The Customer must first inform us by email at stating his name, his order number, the reference of the item (s) he wishes to return. Any product that has been damaged or incomplete will not be refunded or exchanged.

Article 10: Refund

In the event that SASU LES CYPRES must refund a product, it will be made by the same means of payment as that received, addressed to the name of the customer who placed the order and to the billing address in a maximum period of 30 days following the notification of reimbursement.

Article 11: Liability

SASU LES CYPRES is not the manufacturer of the items offered on the site. SASU LES CYPRES, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.

Article 12: Computing and Freedom

The Customer has the right to access, modify and delete data concerning him (article 34 of the "Informatique et Libertés" law).

Article 13: Intellectual property

No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any single link or hyperlink is strictly prohibited without the express written consent of Meosis.